Generative AI for Enhanced CX Engagement
Our omnichannel platform enables enterprises to enhance conversion, customer engagement and support to easily scale business and impact.
Trusted by 300+ Global Brand Leaders
Right Channel, Right Time, Right Conversation!
Take your Sales, Marketing & Support efforts to your customer’s most preferred channels like WhatsApp, Facebook Messenger, Instagram DMs, Websites and more with our Generative AI powered, no-code chatbot builder!
Acquire, Engage and Retain – Faster, Cheaper and at Scale!
Solutions for all types of industries
LeadGeneration
Generate leads across channels to build a solid sales pipeline, reduce CPL and increase ROI. Increase lead gen 3x using our no-code platform.
Customer Support & Engagement
Engage with customers at every touch point of the customer journey. Increase NPS 6 times and delight customers with instant engagement.
WhatsAppBusiness
Grow your business and impact with Whatsapp Business API to generate more leads, orders and increased CSAT.
Conversational Marketing
Stop marketing! Have conversations that matter! Run personalised campaigns at various touch points to increase ROMI.
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Latest updates from Chat360
30 May 2024
How Chatbots can Personalize Guest Experience
It’s 2024, where AI is taking over almost every industry. Customer service is no exception and it is evolving at a rapid phase, where personalization has become a key differentiator for businesses. AI powered chatbots can offer personalized interactions that cater to individual preferences and needs. By leveraging data,natural language processing (NLP) and machine learning, … Continue reading How Chatbots can Personalize Guest Experience
28 May 2024
Chatbots for enhancing Nutrition and Dietary Guidance
Maintaining a balanced diet and following nutritional guidelines can be challenging for many individuals. With the increasing reliance on technology for everyday tasks, it’s no surprise that digital solutions like chatbots are stepping in to offer support in the world of nutrition. According to a report Grand View Research, given by The global chatbot market … Continue reading Chatbots for enhancing Nutrition and Dietary Guidance
28 May 2024
Chatbots for Managing Customer Complaints and Resolutions
In today’s fast-paced digital world, managing customer complaints and resolving issues quickly is crucial for maintaining customer satisfaction and loyalty. According to recent statistics, chatbots enable 90% of businesses to resolve customer complaints more swiftly, highlighting their importance in modern customer service strategies. Integration of Chatbots in businesses will help businesses in fulfilling increasing customer … Continue reading Chatbots for Managing Customer Complaints and Resolutions